公共治理研究

“高效办成一件事”是新时期优化政务服务水平、提升行政效能的重要抓手。本研究基于TOE框架，立足于中国特色的治理情景，构建政府“高效办成一件事”绩效的整合性分析框架和测度标准，使用fsQCA对全国31个省级政府“高效办成一件事”的案例展开组态分析。研究发现，驱动“高效办成一件事”高水平发展的模式可以归纳为四种类型，分别为：资源主导型、创新协同型、需求引领型和统筹平衡型。未来，要提高政府“高效办成一件事”的绩效水平，需要通过技术支撑、组织统筹和环境优化，提高全国一体化政务服务平台的统筹管理能力，增强政府对“高效办成一件事”的注意力配置，健全“高效办成一件事”效能提升的工作机制。

“Efficiently getting things done”is an important lever for optimizing the level of government services and enhancing administrative efficiency in the new era. Based on the TOE framework and rooted in the context of governance with Chinese characteristics,this study constructs an integrated analysis framework and measurement standards for the performance of the government' s “efficiently getting things done”,and uses fs QCA to conduct configuration analysis on cases of “efficiently getting things done”of 31 provinciallevel governments across the country. Research has found that the models driving high-level development of“efficiently getting things done”can be classified into four types: resource-led,innovation-collaborative,demand-driven,and coordinated balanced. In the future, to improve the performance level of the government in “efficiently getting things done”,it is necessary to enhance the overall management capability of the national integrated government service platform through technical support,organizational coordination,and environmental optimization,strengthen the government ' s attention allocation to “efficiently getting things done”,and establish a working mechanism for improving the efficiency of “efficiently getting things done”.